Wellbeing Practitioner – Enhanced Access
- Posted by Bradford District and Craven Mind on 22nd September 2026
- £14.46 per hour
- Part time
- Bradford
Join us and you’ll receive:
- 25 days annual leave per year, rising to 28 days with length of service plus bank holidays
- Up to two additional leave days to use each year to support your wellbeing.
- Flexible working opportunities to support work-life balance, including hybrid and remote working where suitable for the role.
- Simply Health Cash Plan to claim back on personal health costs including dental, optical, prescriptions, physiotherapy and more.
- Employee Assistance Service including 24/7 confidential mental health support and access to structured therapy sessions.
- Generous pension scheme and employer contribution to help you plan for a secure future.
- Discount schemes including Company Shop and Blue Light Card.
- Excellent personal development opportunities including access to Clinical Supervision.
- Enhanced sick pay after your six-month probation.
- Accredited employer with Mindful Employer, Disability Confident and Real Living Wage.
- Generous death in service/life assurance benefit
Role Background
The Enhanced Access Support Worker plays a vital role in delivering early intervention mental health support to individuals aged 11 and above across the Bradford and Craven District. This service is designed to provide accessible, short-term, one-on-one telephone support sessions for people experiencing mild to moderate mental health challenges.
Wellbeing practitioners offer tailored guidance and practical advice to help individuals improve and maintain their emotional well-being. Each session is person-centred, focusing on the unique needs of the individual, and may include signposting to longer-term services or community resources.
The role requires empathy, active listening, and the ability to build rapport quickly over the phone. Support Workers must be confident in assessing needs, providing appropriate interventions, and maintaining accurate records. They are part of a wider mental health support network and contribute to the overall goal of reducing barriers to mental health care and promoting early help within the community.
Role Description
Role Purpose
We’re seeking to appoint passionate and enthusiastic individuals to join our team of practitioners working within our Enhanced Access service.
Our Enhanced Access service provides 1-on-1 telephone support sessions for individuals facing mild to moderate mental health challenges. This service is available to those registered with GP practices in Bradford and Craven. The service operates between Monday to Saturday. Any shifts on Monday through to Friday are 3.5 hours long running from 18:15 to 21:45, and any weekend shifts are 4.5 hours long running from 10:00 to 14:30, during which several people (aged 11+) receive support sessions focused on early intervention. The support is tailored to each person’s needs, helping them make positive changes to improve and maintain their well-being. This can include offering practical advice, guidance, or referrals to long-term support services within the Bradford and Craven District.
Role Outcomes
- Provide 1:1 telephone support, including developing tailored support plans and completing relevant signposting/onward referrals to enable people to stay well
- Have a good understanding of support services across the district and signpost/complete onward referrals to relevant services
- Complete risk assessments and incident reports, where appropriate
- Record information electronically and maintain up to date records
- Work effectively with colleagues
- Attend Monthly team meetings and organisational days to stay informed of key information and policies
- Ensure that in all aspects of the role you embody the aims, objectives, and core values of Bradford District and Craven Mind.
- Ensure that the relevant colleagues and a competent understanding of, and comply with, all Bradford District and Craven Mind policies and procedures.
- Take responsibility, with colleagues, for ensuring that all Health and Safety, Safeguarding, Information Governance and Equality & Diversity requirements are met, and all other Company policies complied with.
- Undertake any other reasonable duties or tasks deemed necessary by the senior management team.
Person Specification
BDC Mind is committed to promoting mental health awareness, reducing stigma, and improving the quality of life for people with mental health challenges. We value diversity, inclusion and lived experiences when recruiting our staff and volunteers.
Qualifications
Essential:
- Level 3 or above qualification in a relevant field or at least 2 years relevant experience.
Experience
Essential:
- Understanding of the key issues within mental health, and the potential challenges that people may face
- Knowledge of other relevant health & social care organisations across the Bradford District & Craven
- Knowledge of risk management and health and safety issues
- Understanding of safeguarding and good practice
- Understanding of confidentiality and data protection
Skills and Abilities
Essential:
- Understanding of the key issues within mental health, and the potential challenges that people may face
- Knowledge of other relevant health & social care organisations across the Bradford District & Craven
- Knowledge of risk management and health and safety issues
- Understanding of safeguarding and good practice
- Understanding of confidentiality and data protection
Knowledge
Essential:
- Understanding of the key issues within mental health, and the potential challenges that people may face
- Knowledge of other relevant health & social care organisations across the Bradford District & Craven
- Knowledge of risk management and health and safety issues
- Understanding of safeguarding and good practice
- Understanding of confidentiality and data protection
Attitude and Personal Attributes
Essential:
- Availability to work one midweek shift and one weekend shift.
- Understanding of the key issues within mental health, and the potential challenges that people may face
- Knowledge of other relevant health & social care organisations across the Bradford District & Craven
- Knowledge of risk management and health and safety issues
- Understanding of safeguarding and good practice
- Understanding of confidentiality and data protection
How to Apply
How to apply:
- Please click the ‘Apply for this job’ button and follow the steps to fill out the application form.
- Upload your CV and a cover letter showing how your experience and skills match the Job Description and Person Specification.
- We’re unable to provide feedback to applicants who are not shortlisted.
- We are committed to safeguarding vulnerable children and adults. All successful candidates will need to apply for a Disclosure and Barring Service (DBS) check and a right to work in the UK check.
Job Details
- Hours: Up to 14 hours available per week
- Closing Date: 05/10/2026
- Payment Schedule: Monthly
- Job Salary: £14.46 per hour
- Contact Name: BDCMind
- Contact Email: people@mindinbradford.org.uk
- Interview Date: 13/10/2026
About Bradford District and Craven Mind
Our vision is that no one in Bradford District and Craven has to face a mental health issue alone.
Bradford District and Craven Mind is your local, independent mental health charity. We have a rich history spanning more than 30 years of delivering person-focused mental health support. We help people of all ages across Bradford District and Craven.
We are an independent registered charity that is affiliated with national Mind but we rely on our own resources to provide local services.
Our services are tailored to our local population and can be accessed over the phone, online and face-to-face. Support is free to individuals and available every day of the year to anyone who needs help with their mental health and wellbeing.
We offer support to everyone in our communities helping people of all ages at each step of their mental health journey from early intervention through to crisis support and recovery.
- KenBurgh House, 28 Manor Row, Bradford BD1 4QU
- Website (opens in new tab)